Empathy - that is the focus for today. How does it push is forward to better serve our brides, and each other within our shoppes? Listen to find out how this is THE practice we all need to employee to move beyond being that run of the mill wedding dress shoppe and to become to boutique that every bride dreams about visiting (:








Thoughts and questions from Session 1 -Introduction from Gabe, and then Wendy demonstrates "The Greeting" - what important things do we, as stylists, need to touch on at the first meeting with the bride.